Position Summary

We are looking for a reliable and hardworking PM Line Cook to join our team at The Strand located inside The Canopy. The PM Line Cook is responsible for preparing and cooking menu items to established recipes and standards while maintaining a clean, organized, and safe kitchen environment.

This position works closely with the Kitchen Manager, Restaurant Manager, and Front of House team to ensure food is prepared accurately, efficiently, and consistently throughout each service.

Key Responsibilities

• Prepare and cook menu items according to recipes, portion standards, and presentation guidelines
• Set up and stock the line prior to service
• Maintain adequate food levels throughout the shift and communicate shortages to the Kitchen Manager
• Execute orders accurately and efficiently during busy dinner and evening service
• Maintain consistent food quality, temperature, portion size, and presentation
• Properly prep ingredients for current and upcoming shifts
• Follow proper food handling, storage, labeling, and rotation procedures
• Maintain a clean, organized, and sanitary workstation throughout the shift
• Complete opening, closing, and cleaning duties as assigned
• Monitor food quality and freshness and report any concerns to management
• Minimize food waste through proper preparation, portioning, and storage
• Assist with receiving, storing, and organizing food deliveries as needed
• Follow all food safety and sanitation standards
• Properly operate and care for kitchen equipment
• Work effectively with other cooks, dish staff, servers, bartenders, and management
• Communicate clearly and professionally with the Front of House team during service
• Assist other kitchen stations when needed
• Help maintain a positive, respectful, and team-oriented kitchen environment
• Perform other kitchen duties as assigned by the Kitchen Manager or Restaurant Manager

Qualifications

• Previous line cook or restaurant kitchen experience preferred
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and commitment to food quality
• Ability to follow recipes and instructions consistently
• Good communication and teamwork skills
• Ability to stand for extended periods and lift/move kitchen supplies as needed
• Ability to work evenings, weekends, and holidays as required
• Food safety certification preferred or willingness to obtain

Ideal Candidate

The ideal candidate is dependable, hardworking, organized, and team oriented. They take pride in their work, maintain high standards, and understand the importance of consistency, cleanliness, and communication in a busy hotel restaurant.

Schedule: PM/evening shifts, including weekends and holidays as needed.

Baywood Hotels is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for an experienced, dependable, and hands-on Kitchen Manager to lead the back-of-house operations of our hotel restaurant. The ideal candidate is a strong leader who can maintain high food-quality standards, manage kitchen operations efficiently, develop a great team, and work collaboratively with the Front of House and Restaurant Managers.

Position Responsibilities

• Oversee the daily operations of the restaurant kitchen and back-of-house team
• Hire, train, mentor, schedule all back of house staff and develop kitchen crew
• Create and manage kitchen staff schedules while ensuring appropriate coverage for business levels
• Lead and motivate the kitchen team while maintaining a positive and professional work environment
• Maintain consistent food quality, presentation, portion control, and recipe standards
• Oversee food preparation and ensure timely execution of orders
• Manage food ordering, receiving, storage, and inventory
• Monitor food costs, waste, portioning, and overall kitchen profitability
• Maintain appropriate inventory levels and conduct regular inventory counts
• Ensure proper food safety, sanitation, cleanliness, and health-code compliance
• Maintain kitchen equipment and communicate repair or maintenance needs
• Assist with menu execution, specials, and seasonal menu changes
• Ensure proper labeling, dating, rotation, and storage of food products
• Monitor kitchen labor and work with management to meet budget goals
• Address employee performance issues and provide coaching and mentoring when needed
• Ensure the kitchen is properly staffed and prepared for busy periods, hotel events, and high-occupancy days
• Execute banquets alongside the Sales department
• Work closely with the Front of House Manager and Restaurant Manager to ensure smooth communication and an excellent guest experience
• Communicate effectively with hotel leadership regarding kitchen operations, staffing, inventory, food costs, and operational needs
• Lead by example and maintain a professional, team-oriented kitchen culture
• Step in and assist with cooking and kitchen duties as needed

Qualifications

• Previous kitchen management or supervisory experience required
• Strong knowledge of food preparation, kitchen operations, and food safety
• Experience with scheduling, ordering, inventory, and food-cost management
• Proven ability to hire, train, coach, and lead a team
• Strong organizational and communication skills
• Ability to remain calm and effective in a fast-paced environment
• Ability to work collaboratively with both Front of House and Back of House leadership
• ServSafe certification preferred or willingness to obtain
• Flexible availability, including weekends, evenings, and holidays as needed

What We’re Looking For

We're looking for a hands-on leader. The ideal candidate takes pride in their kitchen, develops their team, maintains high standards, and understands that a successful restaurant requires strong communication between the kitchen and front of house.

If you're organized, dependable, passionate about food, and enjoy building a strong team, we'd love to meet you!

Apply today to join our hotel restaurant team.

Baywood Hotels is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

About Us: At Canopy by Hilton, we pride ourselves on providing an exceptional experience for our guests.  We’re looking for a passionate and skilled Breakfast Cook to join our team and help us continue to serve up delicious mornings!

Position: Full-Time Breakfast Cook
Hours: 6:00 AM - 2:00 PM (may vary)
Salary: Competitive, based on experience

Key Responsibilities:

• Prepare and cook a variety of breakfast items, including eggs, omelets and specialty dishes.
• Bake fresh pastries daily, ensuring high-quality standards and consistency.
• Follow recipes and presentation standards to create appealing and delicious dishes.
• Collaborate with other kitchen staff to ensure efficient and smooth operations.
• Maintain proper food handling, safety, and sanitation standards.
• Adapt to special dietary requests and preferences as needed.

Qualifications:

• Proven experience as a breakfast cook or similar role, preferably in a hotel or café setting.
• Strong knowledge of breakfast cooking techniques and pastry preparation.
• Ability to work efficiently in a fast-paced environment while maintaining high standards of quality.
• Excellent organizational and time-management skills.
• Creative mindset with a passion for food and baking.
• Positive attitude and strong team player with good communication skills.
• Certification in food handling or culinary arts is a plus.

What We Offer:

• A supportive and friendly work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Employee discounts on hotel amenities and services.
• A chance to be part of a dynamic team committed to excellence.

How to Apply:

If you’re excited about the opportunity to bring your talents to the Strand, we’d love to hear from you! 

Join us in creating memorable mornings for our guests and locals!

Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities:

• Wash dishes, pots, and pans using a dishwasher or by hand

• Maintain a clean and organized work area, including sweeping and mopping the floor and cleaning equipment and surfaces

• Assist with inventory management, including restocking supplies as needed

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Ability to work efficiently in a fast-paced environment

• Ability to lift heavy objects

• Basic math skills

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Location: Downtown Ithaca, NY
Job Type: Part-Time
Competitive hourly wage + tips

Are you passionate about hospitality and love providing excellent service with a smile? Join our team at The Strand Cafe in The Canopy by Hilton downtown Ithaca.

We’re currently looking for friendly, dependable, and energetic Bartenders to join our on-site restaurant team. As a bartender, you’ll play a key role in creating a welcoming atmosphere for hotel guests and locals alike, delivering exceptional service from behind the bar.

What You’ll Do:

Prepare and serve alcoholic and non-alcoholic beverages to guests

Engage with guests in a friendly, professional manner and create a welcoming bar environment

Maintain full knowledge of drink menus, specials, and hotel offerings

Monitor guest satisfaction and provide attentive, personalized service

Keep the bar area clean, organized, and fully stocked

Follow all safety, sanitation, and alcohol service guidelines

Handle payment transactions and follow cash-handling procedures

Collaborate with kitchen and hotel staff to ensure smooth service

What We’re Looking For:

Previous bartending or hospitality experience preferred

Knowledge of classic cocktails, beer, and wine

Strong communication and interpersonal skills

Ability to multitask and thrive in a fast-paced environment

Flexibility to work evenings, weekends, and holidays

A positive attitude and genuine desire to make guests feel welcome

Must meet legal requirements for serving alcohol in New York State

Why Work With Us?

Competitive pay with tips

Employee discounts on hotel stays and dining

Supportive team environment

Ready to bring good vibes and great service to our bar? We’d love to hear from you!

Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Assists in the performance of duties necessary to keep the physical structure of the hotel in good repair to include Guest Rooms, Meeting Space, Restaurant and all other areas of the hotel.

Job Duties

• Ensures observance of safety precautions.

• Performs inspection and reports discrepancies.

• Maintains pressure boilers, electrical equipment, lifting and power distribution.

• Performs minor fans and air-conditioning repairs.

• Performs minor electrical and mechanical repairs to equipment throughout the hotel.

• Performs rough carpentry work, drywall and painting repairs.

• Performs routine plumbing repairs, including installation of toilet, sinks, and other hardware & fixtures, and laundry/kitchen equipment.

• Updates engineering log during assigned shift.

• Assists Chief Engineer in administration of an on-going preventive maintenance program for equipment and guest rooms.

• Assists in administration of special franchise maintenance programs. Reviews maintenance problems, complaints and work orders to prioritize and schedule work assignments.

• Coordinating with local health, safety, fire, and building inspectors to ensure compliance with all applicable codes and regulations.

• Performs preventive maintenance assignments on a scheduled basis as per brand specific standards.

• Completes maintenance logs and follows the tracking system.

• Maintains the building exterior if not serviced by a contractor (i.e., snow removal, lawn care, painting).

• Additional duties may be added at any time at the discretion of management. 

  
  

Consistently models the behavior of a Baywood Ambassador who: 

• Maintains a professional image, including grooming, verbiage, and body language, at all times.

• Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact.

• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.

• Fosters teamwork by offering assistance to others, as needed.

• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues.  Reports discrepancies to the proper department.

• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.

• Recommends other Baywood properties to our guests, when appropriate.

• Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our motto ‘It’s Better at Baywood!

Skills/Qualifications

Educational/Vocational Preparation:  

• High school graduate or equivalent preferred; Technical school training in maintenance and related field preferred

• Previous hotel experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.

Physical Demands: 

• Requires ability to stand/walk the entire shift. 

• Requires ability to perform light to medium physical labor which includes lifting, bending, reach, stretching, climbing (ladders), pushing, and pulling.

• Requires ability to communicate orally and in writing with maintenance/hotel staff/guests. 

• Requires ability to lift 50+ lbs. frequently,

• Walking and Standing: 95%

  • Must be able to carry 50 lbs. up to 25 feet.

• Lifting, Push/Pull: 90% 

  • Ability to lift up to 30 lbs. regularly. 

  • Must be able to lift 50 lbs. to the waist, chest, and above the head. 

  • Ability to push housekeeping or laundry cart regularly.

• Sitting: 5%

• Bending, Stooping, Reaching: 90% (throughout the entire shift). 

  • Must be able to bend at the knees with up to 50 lbs., standing to an upright position.

• Driving: 25% shuttle service

• Traveling: none

Environmental Conditions:  

• Inside:  Protection from weather conditions (50%), but not necessarily from temperature changes.  

• Outside Labor is required (up to 50%)

Essential Skills:  

• Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions.

• Ability to gain knowledge of applicable franchise standards and procedures.  

• Ability to complete applicable maintenance forms and to communicate any problems and/or unusual conditions to management  

• Ability to read and comprehend manuals

• Ability to positively communicate with guests and co-workers.  

• Ability to work within scheduling guidelines. 

• Ability in carpentry, routine plumbing, minor electrical work, minor mechanical repairs and safety precautions. 

• Ability to work with minimal or no supervision.

  
  

  Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 Location: Downtown Ithaca, NY
 Job Type: Part-Time / Full-time
 Competitive hourly wage + tips

Are you passionate about hospitality and love providing excellent service with a smile? Join our team at The Strand Cafe in The Canopy by Hilton downtown Ithaca.

We’re currently looking for friendly, dependable, and energetic AM and PM Restaurant Servers to join our on-site restaurant team. Whether it’s breakfast, lunch, dinner, or room service, you’ll be an essential part of creating a great dining experience for our guests.

What You’ll Do:

• Greet and seat guests in a timely and friendly manner

• Take food and beverage orders accurately

• Deliver meals and ensure guest satisfaction throughout their visit

• Maintain cleanliness and organization of the dining area

• Collaborate with kitchen and hotel staff to ensure smooth service

• Handle payment transactions and follow cash-handling procedures

• Provide room service as needed with professionalism and care

What We’re Looking For:

• Previous restaurant or hospitality experience preferred

• Strong communication and interpersonal skills

• Ability to work well in a team and in a fast-paced environment

• Flexibility to work mornings (6am start), evenings, weekends, and holidays

• A positive attitude and genuine desire to make guests feel welcome

Why Work With Us?

• Competitive pay with tips

• Employee discounts on hotel stays and dining

• Supportive team environment

Ready to bring great service and great vibes? We’d love to hear from you!

Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

• Greet and assist hotel guests with a positive attitude
• Handle check-ins, check-outs, and reservations
• Answer phone calls and respond to guest questions
• Assist with guest requests and resolve concerns professionally
• Process payments and maintain accurate records
• Communicate with housekeeping and other departments to ensure smooth operations
• Respond promptly to guest requests, complaints or emergencies 

Qualifications

• Strong customer service and communication skills
• Ability to multitask and stay organized
• Comfortable using computers and hotel systems
• Reliable, punctual, and team-oriented
• Previous hotel or customer service experience preferred, but willing to train the right candidate

What We Offer

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunities for growth within hospitality
• Paid time off and holidays 
• Employee discounts on hotel stays
• Dental, vison and life insurance (for eligible employees)

Baywood Hotels is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all associates.

Join our hotel the Canopy by Hilton.  We take pride in maintaining high cleanliness scores and excellent guest satisfaction.

Job Duties

• Clean and maintain guest rooms.
• Change linens, make beds, and restock items.
• Inspects marketing collateral, replacing expired or damaged items in rooms.
• Cleans & disinfects bathrooms including basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags.
• Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards.
• Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards.
• Cleans mirrors, windows, vent cover, glass doors.
• Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments.
• Reports items that require repair or additional cleaning to the appropriate person/department.
• Restocks housekeeping cart.
• Vacuums hallways.
• Turns in all lost and found articles immediately.
• Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door.
• Additional duties may be added at any time at the discretion of management.

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Physical Demands:

• Requires ability to stand/walk for entire shift.
• Bend, Stoop, Reach - often.
• Ability to lift up to 15 lbs. regularly.
• Ability to push housekeeping cart regularly.
• Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment.

Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. EOE/M/F/Vets/Disabled