Canopy by Hilton Ithaca Downtown

Join our team as a Valet Driver and be one of the first friendly faces our guests meet! We are looking for dependable, customer-focused individuals to provide exceptional valet service to our hotel guests.

Full-Time & Part-Time Positions Available

 Competitive Hourly Pay + Tips

What You’ll Do

• Greet guests warmly and provide professional valet service.

• Safely park and retrieve guest vehicles in a timely manner.

• Assist guests with loading and unloading luggage when needed.

• Maintain accurate vehicle and key records.

• Communicate with the Front Desk and other hotel departments to support guest needs.

• Keep the valet area clean, organized, and safe.

• Provide directions and helpful information about the hotel and surrounding area.

• Handle guest questions and requests with a positive, professional attitude.

• Follow all hotel safety procedures and valet policies.

What We’re Looking For

• Valid driver’s license and a safe driving record.

• Previous valet, hospitality, or customer service experience is a plus, but we are willing to train the right candidate.

• Friendly, professional, and reliable.

• Comfortable driving and parking a variety of vehicles.

• Strong communication and customer service skills.

• Ability to work independently and as part of a team.

• Must be comfortable working outdoors in varying weather conditions.

• Availability to work days, evenings, weekends, and holidays as needed.

Why Join Us?

• Full-time or part-time opportunities

• Hourly pay + tips

• Flexible scheduling

• Opportunity to grow within the hotel

• Work in a welcoming hospitality environment

• Be part of the Canopy by Hilton Ithaca Downtown team

  
  

Baywood Hotels is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

Canopy by Hilton Ithaca Downtown is seeking a dependable, guest-focused Valet Supervisor to lead our valet team and ensure a smooth, welcoming parking experience for every guest.

What You’ll Do

• Supervise and support the daily operations of the valet team.

• Lead by example and provide exceptional customer service to hotel guests and visitors.

• Coordinate vehicle drop-off, retrieval, and parking operations efficiently and safely.

• Assign team members to valet positions and ensure adequate coverage throughout each shift.

• Train, coach, and mentor valet attendants on guest service, safety, and hotel procedures.

• Maintain accurate records of vehicles, keys, and parking transactions.

• Handle guest questions, concerns, and service issues professionally and promptly.

• Ensure proper handling and security of guest vehicles and personal belongings.

• Monitor the valet area for cleanliness, organization, and safety.

• Communicate effectively with the Front Desk, Guest Services, and other hotel departments.

• Assist with resolving operational issues and escalating concerns to management when necessary.

• Ensure all hotel policies, safety procedures, and service standards are followed.

• Assist with scheduling and staffing needs as required.

Qualifications

• Previous valet, hospitality, parking, or customer service experience required.

• Previous supervisory or leadership experience preferred.

• Valid driver’s license with a clean driving record.

• Ability to safely operate a variety of guest vehicles, including automatic and manual transmissions.

• Strong communication and organizational skills.

• Professional appearance and positive attitude.

• Ability to remain calm and organized in a fast-paced environment.

• Must be comfortable working outdoors in varying weather conditions.

• Ability to work flexible hours, including evenings, weekends, and holidays.

What We’re Looking For

We’re looking for a reliable, professional, and hands-on leader who enjoys working with people and takes pride in creating a positive first and last impression for our guests.

If you are a strong communicator who can motivate a team while providing exceptional guest service, we’d love to have you join the Canopy by Hilton Ithaca Downtown team.

Baywood Hotels is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

• Lead and support kitchen staff to ensure smooth, efficient daily operations.

• Oversee food preparation, cooking, plating, and presentation to maintain high-quality standards.

• Ensure food safety, sanitation, and cleanliness standards are consistently followed.

• Assist with inventory management, ordering, receiving, and proper food storage.

• Monitor food costs, minimize waste, and help maintain budget goals.

• Assist with scheduling, training, and mentoring kitchen team members.

• Coordinate with front-of-house management to ensure timely service and an excellent guest experience.

• Maintain consistency in recipes, portion sizes, and food quality.

• Help troubleshoot kitchen challenges and keep service running efficiently during busy periods.

Qualifications

• Previous kitchen experience required; leadership experience preferred.

• Strong knowledge of food safety, sanitation, and kitchen procedures.

• Ability to lead a team in a fast-paced restaurant environment.

• Excellent communication, organization, and time-management skills.

• Ability to work evenings, weekends, and holidays as needed.

• ServSafe certification preferred, or willingness to obtain certification.

What We’re Looking For

A dependable, hands-on team leader who takes pride in their work, leads by example, and is committed to delivering an outstanding dining experience for our hotel guests and local community.

Join our team at The Strand Café and grow with us!

Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating inclusive environment for all employees. 

Department: Food & Beverage – The Strand
Location: Canopy by Hilton Ithaca
Schedule: PM/Evening Shifts | Weekends & Holidays as Needed

POSITION SUMMARY

The Strand, located inside the Canopy by Hilton Ithaca, is seeking an experienced and dependable Kitchen Supervisor to support the daily operation of our evening kitchen.

The Kitchen Supervisor is a hands-on leadership position responsible for overseeing kitchen operations during assigned shifts, supporting the culinary team, and ensuring food is prepared and served according to established quality, safety, and presentation standards.

The ideal candidate is a strong communicator and team leader who can remain organized and composed in a fast-paced environment while helping the kitchen team deliver an exceptional experience for our hotel guests and restaurant patrons.

KEY RESPONSIBILITIES

Kitchen Operations

• Oversee evening kitchen operations and provide direction to kitchen staff throughout the shift.

• Lead and support line cooks, prep cooks, dish staff, and other kitchen team members.

• Monitor dinner service to ensure orders are prepared accurately, efficiently, and within expected ticket times.

• Prepare and cook menu items as needed while actively supporting the line during service.

• Ensure recipes, portion sizes, cooking procedures, and presentation standards are consistently followed.

• Monitor food quality, freshness, temperature, and presentation throughout the shift.

• Assist with daily preparation, specials, and other culinary needs as directed by the Kitchen Manager.

Team Leadership

• Assign and monitor station responsibilities during service.

• Provide direction, coaching, and support to kitchen team members.

• Train and mentor employees on recipes, procedures, food safety, sanitation, and proper kitchen practices.

• Lead by example and promote a professional, respectful, and team-oriented work environment.

• Communicate staffing, performance, operational, or equipment concerns to the Restaurant Manager.

• Help maintain positive morale and effective communication within the kitchen team.

Food Safety & Sanitation

• Ensure all food safety and sanitation standards are consistently followed.

• Maintain clean, organized, and sanitary workstations and kitchen areas.

• Ensure equipment is properly operated, cleaned, and maintained.

• Monitor food quality and freshness and address potential food safety concerns promptly.

Inventory & Cost Control

• Monitor food levels throughout the shift and communicate shortages or prep needs.

• Assist with inventory organization and product rotation.

• Assist with receiving and properly storing deliveries when needed.

• Communicate inventory, product, or equipment concerns to the Restaurant Manager

Communication & Guest Service

• Maintain clear and professional communication with the Front of House team throughout service.

• Work closely with servers, bartenders, and management to ensure accurate and timely ticket execution.

• Address kitchen-related guest concerns professionally and involve management when appropriate.

• Support the overall guest experience by maintaining high standards of food quality and service.

QUALIFICATIONS

• 3+ years of professional kitchen experience preferred.

• Previous supervisory or leadership experience preferred.

• Strong cooking skills across multiple stations, including grill, sauté, and prep.

• Knowledge of food safety, sanitation, and professional kitchen practices.

• Ability to lead and motivate a team in a fast-paced environment.

• Strong communication, organization, and problem-solving skills.

• Ability to prioritize responsibilities and make sound decisions during service.

• Dependable, professional, and committed to teamwork.

• Ability to work evenings, weekends, and holidays as business needs require.

• Food safety certification preferred or willingness to obtain.

IDEAL CANDIDATE

The ideal candidate is dependable, confident, organized, and hands-on. They understand that successful kitchen leadership requires more than cooking — it requires communication, accountability, consistency, and the ability to support the entire team.

They are comfortable taking ownership of the kitchen during their shift, stepping in wherever needed, maintaining high standards, and creating a positive work environment for the culinary team.

WHAT WE OFFER

• Employee discounts on hotel rooms and dining

• Health, Dental, Vision & Life Insurance

• Opportunities for career growth and advancement within Baywood Hotels

• Paid time off

WORK ENVIRONMENT

This is a hands-on position in a fast-paced hotel restaurant kitchen. The role requires prolonged standing and frequent walking, bending, reaching, lifting, and moving kitchen supplies and equipment. The Kitchen Supervisor must be able to remain focused and professional while managing multiple priorities during busy service periods.

EQUAL EMPLOYMENT OPPORTUNITY

Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

POSITION SUMMARY

The Strand at Canopy Ithaca is seeking a dependable, motivated, and team-oriented PM Line Cook to join our culinary team.

The PM Line Cook is responsible for preparing and executing menu items to established recipes, quality standards, and presentation guidelines. This position plays an important role in delivering a consistent dining experience for hotel guests, restaurant guests, and team members while maintaining a clean, organized, and safe kitchen.

The ideal candidate works well under pressure, communicates effectively with the kitchen and Front of House teams, and takes pride in producing high-quality food in a fast-paced environment.

KEY RESPONSIBILITIES

Food Preparation & Service

• Prepare, cook, and plate menu items according to established recipes and presentation standards.

• Complete daily prep to ensure all stations are properly stocked and ready for service.

• Set up, stock, and maintain the assigned station throughout the shift.

• Execute food orders accurately and efficiently during busy dinner and evening service.

• Maintain consistent food quality, portion sizes, temperatures, and presentation.

• Monitor food levels throughout service and communicate shortages or additional prep needs to the Kitchen Manager.

• Assist other stations and kitchen team members as needed to maintain smooth service.

Food Safety & Sanitation

• Follow all food safety, sanitation, and health department requirements.

• Maintain a clean, organized, and sanitary workstation throughout the shift.

• Properly clean and sanitize equipment, work surfaces, utensils, and kitchen areas.

• Monitor food quality and freshness and immediately report any concerns.

• Properly operate and care for all kitchen equipment.

Teamwork & Communication

• Communicate clearly and professionally with entire restaurant staff, including front of house. 

• Maintain a professional, respectful, and positive attitude during all shifts.

• Support the overall operation of the kitchen and restaurant by performing additional duties as assigned.

QUALIFICATIONS

• Previous line cook or professional kitchen experience preferred.

• Ability to work efficiently in a fast-paced restaurant or hotel environment.

• Strong attention to detail and commitment to food quality.

• Ability to follow recipes, procedures, and direction consistently.

• Strong communication and teamwork skills.

• Dependable attendance and punctuality.

• Ability to safely lift, carry, and move kitchen supplies and equipment as needed.

• Ability to work evenings, weekends, and holidays.

• Food Handler or ServSafe certification preferred, or willingness to obtain.

WHAT WE'RE LOOKING FOR

We are looking for someone who is dependable, hardworking, accountable, and team-oriented. The right candidate takes pride in their work, stays organized during busy service periods, maintains high standards for cleanliness and food quality, and understands that communication and teamwork are essential to a successful kitchen.

Experience is valued, but a strong work ethic, willingness to learn, and positive attitude are equally important.

SCHEDULE

PM/evening shifts, including weekends and holidays as required by business needs.

Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are looking for an experienced, dependable, and hands-on Kitchen Manager to lead the back-of-house operations of our hotel restaurant. The ideal candidate is a strong leader who can maintain high food-quality standards, manage kitchen operations efficiently, develop a great team, and work collaboratively with the Front of House and Restaurant Managers.

Position Responsibilities

• Oversee the daily operations of the restaurant kitchen and back-of-house team
• Hire, train, mentor, schedule all back of house staff and develop kitchen crew
• Create and manage kitchen staff schedules while ensuring appropriate coverage for business levels
• Lead and motivate the kitchen team while maintaining a positive and professional work environment
• Maintain consistent food quality, presentation, portion control, and recipe standards
• Oversee food preparation and ensure timely execution of orders
• Manage food ordering, receiving, storage, and inventory
• Monitor food costs, waste, portioning, and overall kitchen profitability
• Maintain appropriate inventory levels and conduct regular inventory counts
• Ensure proper food safety, sanitation, cleanliness, and health-code compliance
• Maintain kitchen equipment and communicate repair or maintenance needs
• Assist with menu execution, specials, and seasonal menu changes
• Ensure proper labeling, dating, rotation, and storage of food products
• Monitor kitchen labor and work with management to meet budget goals
• Address employee performance issues and provide coaching and mentoring when needed
• Ensure the kitchen is properly staffed and prepared for busy periods, hotel events, and high-occupancy days
• Execute banquets alongside the Sales department
• Work closely with the Front of House Manager and Restaurant Manager to ensure smooth communication and an excellent guest experience
• Communicate effectively with hotel leadership regarding kitchen operations, staffing, inventory, food costs, and operational needs
• Lead by example and maintain a professional, team-oriented kitchen culture
• Step in and assist with cooking and kitchen duties as needed

Qualifications

• Previous kitchen management or supervisory experience required
• Strong knowledge of food preparation, kitchen operations, and food safety
• Experience with scheduling, ordering, inventory, and food-cost management
• Proven ability to hire, train, coach, and lead a team
• Strong organizational and communication skills
• Ability to remain calm and effective in a fast-paced environment
• Ability to work collaboratively with both Front of House and Back of House leadership
• ServSafe certification preferred or willingness to obtain
• Flexible availability, including weekends, evenings, and holidays as needed

What We’re Looking For

We're looking for a hands-on leader. The ideal candidate takes pride in their kitchen, develops their team, maintains high standards, and understands that a successful restaurant requires strong communication between the kitchen and front of house.

If you're organized, dependable, passionate about food, and enjoy building a strong team, we'd love to meet you!

Apply today to join our hotel restaurant team.

Baywood Hotels is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.

Assists in the performance of duties necessary to keep the physical structure of the hotel in good repair to include Guest Rooms, Meeting Space, Restaurant and all other areas of the hotel.

Job Duties

• Ensures observance of safety precautions.

• Performs inspection and reports discrepancies.

• Maintains pressure boilers, electrical equipment, lifting and power distribution.

• Performs minor fans and air-conditioning repairs.

• Performs minor electrical and mechanical repairs to equipment throughout the hotel.

• Performs rough carpentry work, drywall and painting repairs.

• Performs routine plumbing repairs, including installation of toilet, sinks, and other hardware & fixtures, and laundry/kitchen equipment.

• Updates engineering log during assigned shift.

• Assists Chief Engineer in administration of an on-going preventive maintenance program for equipment and guest rooms.

• Assists in administration of special franchise maintenance programs. Reviews maintenance problems, complaints and work orders to prioritize and schedule work assignments.

• Coordinating with local health, safety, fire, and building inspectors to ensure compliance with all applicable codes and regulations.

• Performs preventive maintenance assignments on a scheduled basis as per brand specific standards.

• Completes maintenance logs and follows the tracking system.

• Maintains the building exterior if not serviced by a contractor (i.e., snow removal, lawn care, painting).

• Additional duties may be added at any time at the discretion of management. 

  
  

Consistently models the behavior of a Baywood Ambassador who: 

• Maintains a professional image, including grooming, verbiage, and body language, at all times.

• Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact.

• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.

• Fosters teamwork by offering assistance to others, as needed.

• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues.  Reports discrepancies to the proper department.

• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.

• Recommends other Baywood properties to our guests, when appropriate.

• Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our motto ‘It’s Better at Baywood!

Skills/Qualifications

Educational/Vocational Preparation:  

• High school graduate or equivalent preferred; Technical school training in maintenance and related field preferred

• Previous hotel experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.

Physical Demands: 

• Requires ability to stand/walk the entire shift. 

• Requires ability to perform light to medium physical labor which includes lifting, bending, reach, stretching, climbing (ladders), pushing, and pulling.

• Requires ability to communicate orally and in writing with maintenance/hotel staff/guests. 

• Requires ability to lift 50+ lbs. frequently,

• Walking and Standing: 95%

  • Must be able to carry 50 lbs. up to 25 feet.

• Lifting, Push/Pull: 90% 

  • Ability to lift up to 30 lbs. regularly. 

  • Must be able to lift 50 lbs. to the waist, chest, and above the head. 

  • Ability to push housekeeping or laundry cart regularly.

• Sitting: 5%

• Bending, Stooping, Reaching: 90% (throughout the entire shift). 

  • Must be able to bend at the knees with up to 50 lbs., standing to an upright position.

• Driving: 25% shuttle service

• Traveling: none

Environmental Conditions:  

• Inside:  Protection from weather conditions (50%), but not necessarily from temperature changes.  

• Outside Labor is required (up to 50%)

Essential Skills:  

• Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions.

• Ability to gain knowledge of applicable franchise standards and procedures.  

• Ability to complete applicable maintenance forms and to communicate any problems and/or unusual conditions to management  

• Ability to read and comprehend manuals

• Ability to positively communicate with guests and co-workers.  

• Ability to work within scheduling guidelines. 

• Ability in carpentry, routine plumbing, minor electrical work, minor mechanical repairs and safety precautions. 

• Ability to work with minimal or no supervision.

  
  

  Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join our hotel the Canopy by Hilton.  We take pride in maintaining high cleanliness scores and excellent guest satisfaction.

Job Duties

• Clean and maintain guest rooms.
• Change linens, make beds, and restock items.
• Inspects marketing collateral, replacing expired or damaged items in rooms.
• Cleans & disinfects bathrooms including basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags.
• Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards.
• Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards.
• Cleans mirrors, windows, vent cover, glass doors.
• Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments.
• Reports items that require repair or additional cleaning to the appropriate person/department.
• Restocks housekeeping cart.
• Vacuums hallways.
• Turns in all lost and found articles immediately.
• Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door.
• Additional duties may be added at any time at the discretion of management.

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Physical Demands:

• Requires ability to stand/walk for entire shift.
• Bend, Stoop, Reach - often.
• Ability to lift up to 15 lbs. regularly.
• Ability to push housekeeping cart regularly.
• Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment.

Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. EOE/M/F/Vets/Disabled